NS
Nigel S
1 reviews | Active since Dec 2018
14 Nov 2022, 17:06
UNBELIEVABLE COMPANY
After my last review i asked them to send me a final settlement for my two vehicles which was R497.59 an i paid NOT EVEN GETTING MY CHANGE cos i paid in R500li my responce THANK YOU LORD im done with them keep the change Low an behold i got three sms lately demanding a R65.69 for what i dont know cos a lady phoned me last week an after explaining to her all she said was i see it on the system an slammed the phone down in my ear
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Matrix Vehicle Tracking's replyOfficial
15 Nov 2022, 13:36Good day Nigel S,
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that a credit note has been created to clear the outstanding amount on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that a credit note has been created to clear the outstanding amount on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Nov 2022, 13:36
Official
Good day Nigel S,
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that a credit note has been created to clear the outstanding amount on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
Kindly note that a credit note has been created to clear the outstanding amount on your account. Kindly accept our apologies for the inconvenience experienced.
Regards,
Customer Care Department
***