HK
Hope K
1 reviews | Active since Feb 2024
20 May 2026, 14:32
Unauthorized invoice for panic button service i rejected
I dispute this invoice. I told your agent on that I was not interested and did not consent to this service. I have a call recording as proof. Cancel the invoice and stop all billing and contact immediately. This is unauthorised billing under the CPA. Every month receive bill from they and its keep on increasing still not canceled .
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
20 May 2026, 14:59Good day Hope kuzwayo
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 May 2026, 14:59
Official
Good day Hope kuzwayo
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
