DG
Danie G
1 reviews | Active since Sept 2017
18 Oct 2023, 16:23
Unauthorized debit orders
Super unhappy with them. Canceled my month to month account with them on the 01 Aug 2023 and I am still getting debit orders from them every month even after I received the confirmation of cancelation feom them they still phone me and unabled to resolve this issue. I WILL NEVER USE THEM AGAIN EVER...
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Matrix Vehicle Tracking's replyOfficial
19 Oct 2023, 08:49Good Day Danie Grobler,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation has been processed with the month notice
Thereof emailed through a tax invoice through to you.
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation has been processed with the month notice
Thereof emailed through a tax invoice through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Oct 2023, 08:49
Official
Good Day Danie Grobler,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation has been processed with the month notice
Thereof emailed through a tax invoice through to you.
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that our Client Service Consultant has been in contact with you and confirmed cancellation has been processed with the month notice
Thereof emailed through a tax invoice through to you.
Regards,
Customer Care Department
***