Unauthorized debit order from my account

Item: Matrix Vehicle Tracking
Rating: 1
Author: Abongile F

Hello,

I've noticed that your company has been accessing funds from my closed account, which has led to the accumulation of fees. Could you please cancel my contract as the maturity date has passed? Despite multiple phone calls and emails, the unauthorized access to my account continues without my consent.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

03 Apr 2024, 10:38

Good Day Abongile Fente,

Thank you for notifying us of this issue.

We confirm that Retension Consultant has been in contact with you and confirmation of cancellation has been emailed through to you.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply03 Apr 2024, 10:38

Official

Good Day Abongile Fente,

Thank you for notifying us of this issue.

We confirm that Retension Consultant has been in contact with you and confirmation of cancellation has been emailed through to you.

Regards,
Customer Care Department
***