VM
Vilen M
1 reviews | Active since Jul 2015
24 Aug 2019, 17:42
unauthorized debit order and unfair listing
Unauthorized debit order from.beame . 4months ago someone called me and advised it expired and he asked if i wanted to continue but i said No longer want services they continue to debit my account which was even sure where this was coming from. ***4. i lodged a cancellation but no confirmation of cancellation yet.
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Matrix Vehicle Tracking's replyOfficial
26 Aug 2019, 08:56Good Day Vilen M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Please accept our apologies for the inconvenience caused.
Kind Regards
Nouluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Please accept our apologies for the inconvenience caused.
Kind Regards
Nouluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Aug 2019, 08:56
Official
Good Day Vilen M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Please accept our apologies for the inconvenience caused.
Kind Regards
Nouluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed.
Please accept our apologies for the inconvenience caused.
Kind Regards
Nouluthando Mabaso
Customer Care Department
***