FS
Fatima S

1 reviews | Active since Mar 2024

12 Mar 2024, 13:34

Unauthorized debit order

I have asked them on multiple occasions to remove the debit order a agent says I need to pay the balance on the account and send a email which I have done in December of 2023

I am still being debited from a account I do not use and what makes it worst they charge you a fee for the bounced debit order

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Mar 2024, 09:15
Official
Good Day Fatima Smith,

Thank you for bringing the matter to our attention.

We confirm that Client Service Consultant has been in contact with you and assist with the inquiry submitted.

Regards,

Customer Care Department
***