TM
Thabang M
1 reviews | Active since Feb 2021
27 Dec 2023, 15:45
Unauthorized debit
I have cancelled the contract for Beame to date you are debiting premiums from my account. Please confirm what is for as I don't even have to the car. Tried to contact you today and gid hold for. 10-15 until I dropped without talking to anyone. I wonder if I had an emergency? Please can you stop debiting my account it is almost 3 years. Please refund all premiums debited urgently
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Matrix Vehicle Tracking's replyOfficial
27 Dec 2023, 16:22Good day Thabang M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has advised on the cancellation process and notice period.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has advised on the cancellation process and notice period.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Dec 2023, 16:22
Official
Good day Thabang M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has advised on the cancellation process and notice period.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has advised on the cancellation process and notice period.
Regards,
Customer Care Department
***