Unauthorised debits and selling under falls pretences

I was misled when they sold me a Beamie device, The sales agent promised that the package includes viewing your car on your car. After the technician installed the wireless beamie on the 11 Sept 2020 i tried activating on the app, to my surprise it was not showing, i then called back the sales agent so she can assist me with the app, but she gave me a run around until i asked to speak to that manager .

I informed the lady manager to cancel the contract that was before within 7days after installation.

they assured me that the contract was cancelled but to my surprise they debited r60 in July ,R120 August and r120 September. I complained about the debits and spoke to customer care manager she assured me that the money will be paid by 09th October,

Seeing that the money was still not paid to my account i called them back and the customer care manage asked for my bank statement ,still I'm waiting for my money even today.

Now i must spend money calling them and suffer unnecessary bank charges.