JM
Jermaine M

1 reviews | Active since Jul 2013

14 Apr 2026, 15:00

unauthorised and ******* and *****ulent transection by Matrix vehicle tracking

this so dissapoint for matrix vehicle tracking debit and accout for a cancelled account and the cancelled my account in the middle of the month while i requsted them to cancell it at the end of the month, come end of the month they debit my account while the decided to cancel my services before the time i indicated on the letther that i will attach here, i called them and i holded the call for 1h15 min the the call was dropped by the canceling department, they decided to debit my bank accout illigally and frodulantly so . attack is the letter i send to them to cancel my accout at the end of the month but they cancelled it emmediately. attached letter: Good day Please cancel my subscription by 30/03/2026.any debit on my account will be deemed unauthorised and ******* and *****ulent transection. Reason is the system is expensive and always in accurate on tracking, it does not serve the purpose. I don’t want to carry on paying for system that does not work. Id number 7@@@@@@ Name Jermaine magogodi Contact 083@@@@@ Regards jermaine

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Apr 2026, 15:29
Official
Good day Jermaine Magogodi,

Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
 
 Kindly note that the matter has been escalated to the relevant department for a review.
 
 Please anticipate feedback shortly.

Regards,
Customer Care Department
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JM
Jermaine M's update16 Apr 2026, 08:33
Reviewer Update
Todate noone contacted me i tried to contact this company my call are put on hold by cancelation dept and no one ever anser it.
JM
Jermaine M's update16 Apr 2026, 08:33
Reviewer Update
Todate noone contacted me i tried to contact this company my call are put on hold by cancelation dept and no one ever anser it.