MM
Mohammed M

1 reviews | Active since Oct 2013

28 Oct 2025, 09:35

Unable to Cancel Service

It seems that it is almost impossible to cancel a BeamE service. I have paid the settlement amount 2 months ago, but despite repeated emails, I am still billed for the service.

The call centre is useless as they just inform you to send an email to cancellations or customer care, but no one responds, yet they send SMS's about the outstanding amount.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply28 Oct 2025, 09:53
Official
Good Day Mohammed Mulla,

Thank you for your submission. 

This is confirmation that the above matter will be investigated, feedback will be provided upon receiving feedback. 

Regards
Customer Care Department
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