vS
vishen S
1 reviews | Active since Jun 2013
31 Aug 2021, 15:30
Un-Cancelled contract
I emailed to cancel my contract 25 May 2021. I have still being charged and they never have people to answer their phones. Customer service is the worst. You get exactly what you pay for. Please cancel this contract et me know when you are refunding me.
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Matrix Vehicle Tracking's replyOfficial
31 Aug 2021, 16:22Good Day Vishen S
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Matrix Vehicle Tracking's reply31 Aug 2021, 16:22
Official
Good Day Vishen S
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando MabasoCustomer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
Kind Regards
Noluthando MabasoCustomer Care Department
***