*****ulently sold a tracking device.

I went to Alex Mall (Alexandra - Johannesburg). A sales lady approached me and offered to sell me a tracking unit. I told her that i was in need of a unit however i user a different company on my other vehicle she advised that the are running a promotion and if i take up the tracker unit, once i take up the unit, i will receive a Two Thousand Rand petrol voucher.

The offer worked for me cause i was preparing to travel to a different provice. i asked how it works and she advised that i need to sign up and once done download their app thats when i will receive the R2000.00 petrol voucher.

I agreed and she signed me up and once done she then helped me download the app, registered my details with her assistance. once done she said i should wait the voucher will come through. No voucher was shared with me, and i contacted the contact call center.

i reached out to the sales lady (Khosi) and she told me to wait the voucher will come through. after some time i tried calling the sales lady with no success, i contacted the contact center and to my surprise was told they no nothing about the voucher. they asked who registered me and told me that i was not the only customer who was promised a voucher.

i spoke to a number of people including one lady who claimed to be a legal representative, the lady said she will investigate and provide feedback however she did not call me back.

I then received a call from Khosi, who informed me that me calling the contact center will get her in trouble and possibility fired. i then asked why did she lie to me she said she was sorry. as i kept calling in with no assistance, she called me several times, using land lines and cell phones at other time, when she used land lines she would say she never offered a voucher, other times she would say i miss understood she mentioned a competition. when she called me using Cell phone numbers she would advise me that i will get her fired.

I told Khosi and everyone else that i wanted the contract cancelled as the sale was misrepresented however no one is willing to help and my account is constantly debited.

i have spoken to a lot of people from this company, called several times however no one is interested in helping me. All i'm told is that i must pay the unit.