DK
Dineshri K
1 reviews | Active since Jul 2015
26 Mar 2026, 18:01
*****ulent service
I was called a in 2025 April regarding upgrading my current vehicle tracking package at a cheaper rate. I clearly said to the sales person that they could change my package only if it was cheaper than I currently had. Now Almost April 2026, my account is being debited, im paying for a service I don't use. They had the wrong vehicle details on installation of the device in my vehicle. I am being threatened with settlements amounts to cancel this contract from the start. It's now a year later. Still awaiting your telephonic recording between myself and your sales person.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
26 Mar 2026, 21:30Good day Dineshri Kisten,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply26 Mar 2026, 21:30
Official
Good day Dineshri Kisten,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
