CG
Christo G

1 reviews | Active since Nov 2024

05 Dec 2024, 11:09

*****ulent Matrix Vehicle Tracking

The SHOCKING *****ulent company continues...

After a written confirmation from Matrix that my contract is formally canceled, AND after confirmation from Caroline from Matrix that the money they *****ulently deducted from my account will be refunded by LATEST, last week... I still get phone calls and SMSs that my account is in arrears.

A COMPLETELY DISCONNECT, *****ULENT COMPANY, and if I get blacklisted, it will be my problem.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply05 Dec 2024, 14:07
Official
Good Day

Thank you for your submission

As per the previous communication, we are waiting for approval for the credit note to be posted from our finance department.

Once approved we will notify you.

Regards,
Customer Care Department
*** 
CG
Christo G's update05 Dec 2024, 14:34
Reviewer Update
You told me it will be settled by the end of next week.

Further, Matrix keeps sending me messages and phone calls about outstanding accounts.

Clearly Matrix is eager to ***** money, but it takes weeks to pay back.