SH
Siphokazi H

1 reviews | Active since Apr 2022

08 Jul 2024, 15:39

*****ulent debiting on my account post cancelation. 2nd review Still no assistance!

You people are disgraceful!!!! This business should be shut down!! I wrote a review last week Thursday, on 4 July 2024 and have not received a single email from them to event attempt to resolve my issue. All they did is reply here using those automated ******* responses! Thereafter, they did literally a 3 second call, rang once and they dropped it just to have my number reflect on their system. I took a screenshot of my call log to show them that so-called 3 second call they did. Just stop it with all the theatrics and just remove the bad debt listing against my name at the credit bureaus like you promised you'd do in March already! Pay back the money you've *****ulently debited from my account post cancelation of my contract and have some business ethics!!!!!

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply08 Jul 2024, 15:45
Official
Good Day Siphokazi Hlela,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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