JK
Jean K
1 reviews | Active since Jul 2022
16 May 2024, 20:56
*****ulent Account with theft Identity by Telematics
Please delete me from your system and clear my name from credit bereua. I have never opened any account with you is been two years now requesting same thing. You *****ulently used my ID to open an account on your system I never had a tracker with you and don't wish to. You always say you investigating and never get back to me.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
17 May 2024, 14:52Good Day Jean Kekae,
Thank you for notifying us of this issue.
Thank you for notifying us of this issue.
We want to assure you that our your concern has been escalated to Management for thorough review.
We appreciate your patience and cooperation in this matter .
We sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
We sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply17 May 2024, 14:52
Official
Good Day Jean Kekae,
Thank you for notifying us of this issue.
Thank you for notifying us of this issue.
We want to assure you that our your concern has been escalated to Management for thorough review.
We appreciate your patience and cooperation in this matter .
We sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
We sincerely apologies for the inconvenience caused.
Regards,
Customer Care Department
***
JK
Jean K's updateReviewer Update
17 May 2024, 15:18This reply doesn't address my issue. Do you realize I have been doing this for 2 years now?. What actions are you taking this is affecting my life in very negative way. My profile is under credit beraue cause of this debt and is not lawfully mine. When are you going to take accountability of the crime you caused against me
JK
Jean K's update17 May 2024, 15:18
Reviewer Update
This reply doesn't address my issue. Do you realize I have been doing this for 2 years now?. What actions are you taking this is affecting my life in very negative way. My profile is under credit beraue cause of this debt and is not lawfully mine. When are you going to take accountability of the crime you caused against me
JK
Jean K's updateReviewer Update
21 May 2024, 10:29This reply doesn't address my issue. Do you realize I have been doing this for 2 years now?. What actions are you taking this is affecting my life in very negative way. My profile is under credit beraue cause of this debt and is not lawfully mine. When are you going to take accountability of the crime you caused against me
JK
Jean K's update21 May 2024, 10:29
Reviewer Update
This reply doesn't address my issue. Do you realize I have been doing this for 2 years now?. What actions are you taking this is affecting my life in very negative way. My profile is under credit beraue cause of this debt and is not lawfully mine. When are you going to take accountability of the crime you caused against me