Twice within one year, Matrix is dysfunctional.

After three email requests for cancellation, I have yet to receive the courtesy of a response from Matrix. I even informed them that I would lodge a complaint on HelloPeter if they failed to reply. At this point, I can no longer trust Matrix to monitor my vehicles—this company is completely dysfunctional. Who would have thought I'd be voicing my frustration with them twice in one year? I first lodged a complaint on 18 July 2024, and here I am again. Calling this service pathetic would be an understatement.