AS
Angelique S
1 reviews | Active since May 2013
11 May 2022, 15:24
Trying to threaten and hand over a non existing client
I cancelled my subscription with them in February and was sent a confirmation of cancellation from them, and every month they kept sending me a statement and I keep forwarding the cancellations confirmation to them and now they are threatening me and handing me over for legal process and credit bureau and I've emailed them and everytime I phone them no one ever answers and they ask if they can call back and no one phones back. This is hust ridiculous, how can they charge someone who isn't a cliemt of theirs anymore!!!!Ref 846699
Helpful (0)
Replies (7)0
Replies (7)
Matrix Vehicle Tracking's replyOfficial
11 May 2022, 16:21Good day Angelique S
Please note that cancellation was done as request.
You are still liable to pay the outstanding balance for the month of December as discussed,
If payment was done please provide proof to ***
Regards
Customer Care Department
***
Please note that cancellation was done as request.
You are still liable to pay the outstanding balance for the month of December as discussed,
If payment was done please provide proof to ***
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply11 May 2022, 16:21
Official
Good day Angelique S
Please note that cancellation was done as request.
You are still liable to pay the outstanding balance for the month of December as discussed,
If payment was done please provide proof to ***
Regards
Customer Care Department
***
Please note that cancellation was done as request.
You are still liable to pay the outstanding balance for the month of December as discussed,
If payment was done please provide proof to ***
Regards
Customer Care Department
***
AS
Angelique S's updateReviewer Update
11 May 2022, 17:04Like I told you on the phone the December payment was pade to ypu via eft cause you tried to take off the payment early, when you cut the call as I spoke to you I was saying check your records.
AS
Angelique S's update11 May 2022, 17:04
Reviewer Update
Like I told you on the phone the December payment was pade to ypu via eft cause you tried to take off the payment early, when you cut the call as I spoke to you I was saying check your records.
Matrix Vehicle Tracking's replyOfficial
13 May 2022, 10:48Good day Angelique S
We can confirm that a consultant was in contact with you.
We Await for proof of payment to be sent on email provided as discussed.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you.
We Await for proof of payment to be sent on email provided as discussed.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply13 May 2022, 10:48
Official
Good day Angelique S
We can confirm that a consultant was in contact with you.
We Await for proof of payment to be sent on email provided as discussed.
Regards
Customer Care Department
***
We can confirm that a consultant was in contact with you.
We Await for proof of payment to be sent on email provided as discussed.
Regards
Customer Care Department
***
AS
Angelique S's updateReviewer Update
13 May 2022, 11:01Email doesn't go through, think I might have written it down wrong, sent to debtors@mix
AS
Angelique S's update13 May 2022, 11:01
Reviewer Update
Email doesn't go through, think I might have written it down wrong, sent to debtors@mix
Matrix Vehicle Tracking's replyOfficial
13 May 2022, 14:49Good day Angelique S
Please accept our sincere apology with the delay response.
We can confirm that proof of payment has been received and will be allocated to your account.
As soon as payment is allocated paid up letter will be sent to your email.
Regards
Customer Care Department
***
Please accept our sincere apology with the delay response.
We can confirm that proof of payment has been received and will be allocated to your account.
As soon as payment is allocated paid up letter will be sent to your email.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply13 May 2022, 14:49
Official
Good day Angelique S
Please accept our sincere apology with the delay response.
We can confirm that proof of payment has been received and will be allocated to your account.
As soon as payment is allocated paid up letter will be sent to your email.
Regards
Customer Care Department
***
Please accept our sincere apology with the delay response.
We can confirm that proof of payment has been received and will be allocated to your account.
As soon as payment is allocated paid up letter will be sent to your email.
Regards
Customer Care Department
***
AS
Angelique S's updateReviewer Update
14 May 2022, 17:05Told you.
AS
Angelique S's update14 May 2022, 17:05
Reviewer Update
Told you.
Matrix Vehicle Tracking's replyOfficial
16 May 2022, 08:27Good day Angelique S
Please accept our sincere apology for any inconvenience caused.
Regards
Customer Care Department.
***
Please accept our sincere apology for any inconvenience caused.
Regards
Customer Care Department.
***
Matrix Vehicle Tracking's reply16 May 2022, 08:27
Official
Good day Angelique S
Please accept our sincere apology for any inconvenience caused.
Regards
Customer Care Department.
***
Please accept our sincere apology for any inconvenience caused.
Regards
Customer Care Department.
***