WS
Walter S
1 reviews | Active since May 2022
18 May 2022, 19:58
Trying to cancel my subscription with Mix telematics
***6 Hi, I tried to cancel my subscription with Mix telematics,since the 07 April 2022,but just receive reference numbers. Then they still deduct their debit order every 15 of each month. Are there any competent people working in this company? Will not recommend them to anybody. I am fed up sending emails and just get reference numbers.patheetic service.
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Matrix Vehicle Tracking's replyOfficial
19 May 2022, 10:00Good day Walter M
Thank you for taking our call and for allowing us to assist with your cancellation query.
As per our telephone conversation earlier, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested.
Proof of payment can be forwarded to *** as discussed.
Thank you for taking our call and for allowing us to assist with your cancellation query.
As per our telephone conversation earlier, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested.
Proof of payment can be forwarded to *** as discussed.
We await your response.
Regards
Customer Care Department
***
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply19 May 2022, 10:00
Official
Good day Walter M
Thank you for taking our call and for allowing us to assist with your cancellation query.
As per our telephone conversation earlier, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested.
Proof of payment can be forwarded to *** as discussed.
Thank you for taking our call and for allowing us to assist with your cancellation query.
As per our telephone conversation earlier, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.
The settlement details have been e-mailed through to you as requested.
Proof of payment can be forwarded to *** as discussed.
We await your response.
Regards
Customer Care Department
***
Regards
Customer Care Department
***