RW
Richard W

1 reviews | Active since Jan 2014

02 Feb 2017, 11:42

Trying to cancel account

<p>Naerly 2 years after I sold the car I am still being charged R265-00 a month for a unit which I dont have, various emails long drawn out phone calls and being pushed from pillar to post by a USELESS telephone system and I cannot get hold of a human who can help me, I now have to pay mybank to return the debits unpaid, this sucks</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Feb 2017, 13:41
Official

Dear Richard

We thank you for post and have noted the content.

We have tried to contact you on the details available to us but have not been successful.

Our Retentions Department has confirmed that termination of the agreement is currently underway. A email confirming termination will be forwarded to you shortly

Please do not hesitate to contact me directly should you require further assistance

Regards

Thato mashimbye

Customer Care supervisor

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