1 reviews | Active since Aug 2017
Tracking system cancelled - still being billed
I have just received a bill stating that I am in arrears with the payment for my Beame tracker. This was cancelled last month already because of such poor service. Wake up people.
Dear Claire Rossouw
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
From the outset we wish to sincerely apologise for the frustration that has been caused.
I refer to our discussion and confirm that your concerns have been addressed and that a detailed email will be forwarded to your email address shortly
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Claire Rossouw
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
From the outset we wish to sincerely apologise for the frustration that has been caused.
I refer to our discussion and confirm that your concerns have been addressed and that a detailed email will be forwarded to your email address shortly
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Customer Care Supervisor
***