CK
Coenie K
1 reviews | Active since Oct 2021
06 Aug 2024, 19:34
Tracking not working
I bought a vehicle with the Matrix Tracking in. So 1 week after bought the vehicle the tracking stopped working. After numerous calls they told me I have to drive 300km because this I how far I'm living from the nearest Matrix branch. So it's 18month later and I'm still pay for something that's not working PATHETIC MATRIX
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Matrix Vehicle Tracking's replyOfficial
07 Aug 2024, 07:15Good Day Coenie Kruger,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Aug 2024, 07:15
Official
Good Day Coenie Kruger,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***