1 reviews | Active since Aug 2016

22 Feb 2018, 07:34

tracking device

just got off the phone with a consultant who clarified how pointless it is to have your device. my battery got disconnected for two hours and nobody bothered to enquire about the status of my car. you proclaim to have sent sms but did not even get one. What if I was hurt by ********* and could not notify you. You did not even call the second person registered. I'm disappointed.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply22 Feb 2018, 15:24
Official

Dear Tshepiso Allies

We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.

I refer to our telephonic discussion and hereby confirm that your issue has been addressed.

Please do not hesitate to contact directly should you require further assistance

Kind regards

Thato Mashimbye

Customer Care Supervisor

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