TM
Tshepang M
1 reviews | Active since Feb 2020
05 Mar 2022, 17:54
Tracker not Active
I was hijacked on the 1 March 2022 I called the toll free number and I got no Assistance The tracker was not picked up on the car till the Next day I called to enquire and was told my car was last seen at Joburg After that No communication was sent to me Until I called to enquire I was told there is nothing and as soon as they pick up a signal they will notify me What is painful is I called instantly after I was hijacked Yet it took them A whole day to make up a story They couldn’t even send me the last location for the car Yet They claim they are the Best I got the Worst service Ever in time of Need
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Mar 2022, 09:17Good Day Tshepang M
We can confirm that you have been contacted .
An Incident report will be forwarded to you by email.
We are sorry to hear that your vehicle was not recovered but we will keep the vehicle on our system to see if we will pick up any signal.
Regards,
Customer Care Department
***
We can confirm that you have been contacted .
An Incident report will be forwarded to you by email.
We are sorry to hear that your vehicle was not recovered but we will keep the vehicle on our system to see if we will pick up any signal.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Mar 2022, 09:17
Official
Good Day Tshepang M
We can confirm that you have been contacted .
An Incident report will be forwarded to you by email.
We are sorry to hear that your vehicle was not recovered but we will keep the vehicle on our system to see if we will pick up any signal.
Regards,
Customer Care Department
***
We can confirm that you have been contacted .
An Incident report will be forwarded to you by email.
We are sorry to hear that your vehicle was not recovered but we will keep the vehicle on our system to see if we will pick up any signal.
Regards,
Customer Care Department
***