OP
Oratile P
1 reviews | Active since Jun 2024
11 Jul 2025, 21:02
Tracker cancellation
Worst company ever! I’ve been trying to cancel their my contract since 13 October 2024. I sent them emails twice to their cancellation email address for cancellations, never once I’ve ever got a response back they are busy deducting money from my account. The funny part is that when I signed up for this contract it was via call and it was quick but yet they drag their feet to cancel the contract and. Do not join this company! Definitely will be taking this matter further!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
12 Jul 2025, 08:57Good Day Oratile Phasha,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Jul 2025, 08:57
Official
Good Day Oratile Phasha,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
18 Jul 2025, 16:02Good day Oratile Phasha,
We have attempted contacting you by phone without success.
The above matter has been escalated, and we have requested for credits.
we appreciate your patience and understanding.
Best Regards
Customer Care department
***
Matrix Vehicle Tracking's reply18 Jul 2025, 16:02
Official
Good day Oratile Phasha,
We have attempted contacting you by phone without success.
The above matter has been escalated, and we have requested for credits.
we appreciate your patience and understanding.
Best Regards
Customer Care department
***