AS
Ann S
1 reviews | Active since Jun 2024
18 Jul 2025, 07:54
tracker
installed tracker..i left home 30 min ago tracker still shows me at home..no agents to talk to no response not good service what am i paying for?
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
18 Jul 2025, 09:05Good Day Ann Strydom
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Jul 2025, 09:05
Official
Good Day Ann Strydom
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
19 Jul 2025, 11:28Good Day Ann Strydom,
This is confirmation that we have sent through a detailed email explaining the Beam-e functionality and the App functionality.
Beam-e is a ****** vehicle Recovery solution, which means it is not a tracking device that allows you to track your vehicles movements online or via an app. While you cannot track your car, you can view its last known location on the app and in case of a recovery, rest assured, our recovery agents use advanced technology to find and recover your vehicle as quickly as possible, should you report it as ******.
Hope this resolves your query, should you require further assistance please send us an email or drop us a message on our Facebook page.
Regards,
Customer Care Department
***
This is confirmation that we have sent through a detailed email explaining the Beam-e functionality and the App functionality.
Beam-e is a ****** vehicle Recovery solution, which means it is not a tracking device that allows you to track your vehicles movements online or via an app. While you cannot track your car, you can view its last known location on the app and in case of a recovery, rest assured, our recovery agents use advanced technology to find and recover your vehicle as quickly as possible, should you report it as ******.
Hope this resolves your query, should you require further assistance please send us an email or drop us a message on our Facebook page.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Jul 2025, 11:28
Official
Good Day Ann Strydom,
This is confirmation that we have sent through a detailed email explaining the Beam-e functionality and the App functionality.
Beam-e is a ****** vehicle Recovery solution, which means it is not a tracking device that allows you to track your vehicles movements online or via an app. While you cannot track your car, you can view its last known location on the app and in case of a recovery, rest assured, our recovery agents use advanced technology to find and recover your vehicle as quickly as possible, should you report it as ******.
Hope this resolves your query, should you require further assistance please send us an email or drop us a message on our Facebook page.
Regards,
Customer Care Department
***
This is confirmation that we have sent through a detailed email explaining the Beam-e functionality and the App functionality.
Beam-e is a ****** vehicle Recovery solution, which means it is not a tracking device that allows you to track your vehicles movements online or via an app. While you cannot track your car, you can view its last known location on the app and in case of a recovery, rest assured, our recovery agents use advanced technology to find and recover your vehicle as quickly as possible, should you report it as ******.
Hope this resolves your query, should you require further assistance please send us an email or drop us a message on our Facebook page.
Regards,
Customer Care Department
***