Tracker BEAME - so help me

I never wanted any of my vehicles tracked but changed insurers and lo and behold, the Toyota Etios was specified to be equipped with a tracker, NOT the Ford Ranger, NOT the Ford Courier, go figure...

After prompt quick installation I started receiving text messages "Health check failed". Upon making various calls and sending emails - which all acknowledged with a ticket number - I was either not getting to someone listening to my complaint neither had my calls being returned as promised except for ONE and being agitated the lady dropped the call - I guess her good and valid excuse would be rudeness on my part.

I was eventually instructed via the insurers that I should drive my car for 30km weekly and then call the help desk informing them so they could check of their lame equipment is registering the trip. Imagine, being a pensioner having to drive 30km every week just to test their equipment which should have been operational in the first place! Bear in mind I am a pensioner within walking distance of all shops, thus NO need to drive even though the car is being driven twice a week, just not as per requirement of 30km!

I have just sent emails reporting the issue once again, let us hope and pray.

Just as a postscript, how on earth would the tracker help locate my car if it does not do so while being driven in town often...