Totally Useless
Accounts department is useless, cant even get a debt order loaded after 4 months of trying , asked for a cancellation letter also incorrect details sent . So glad there services were not needed could of just imagined the problems. Would really recommend using an alternative tracking company.
Dear Bryan
We hereby acknowledge your post and have noted the content thereof
We sincerely apologise for your experience and assure you that this is not a reflection of our overall service delivery
We refer to your telephonic discussion with our cancellations department and confirm that a cancellation has been successfully processed
Please do not hesitate to contact me directly should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***
Dear Bryan
We hereby acknowledge your post and have noted the content thereof
We sincerely apologise for your experience and assure you that this is not a reflection of our overall service delivery
We refer to your telephonic discussion with our cancellations department and confirm that a cancellation has been successfully processed
Please do not hesitate to contact me directly should you require further assistance
Kind regards
Thato Mashimbye
Customer Care Supervisor
***