RL
Rob L
1 reviews | Active since May 2010
07 Sept 2021, 13:07
Totally Useless.
Absolutely impossible to get hold of these people. Pathetic service. Would not recommend them. We are going to email a cancellation letter as well as putting a stop on the payment. Good luck trying to fight for arrears payments. The ombudsman is just call away. Please come take your junk out my car.... I need a new unit installed.
Judging by your review I don't expect a response.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Sept 2021, 16:22Good Day Rob L
We can confirm that an agent did get in contact with the account holder.
Our Sales team will contact her tomorrow to make arrangements for the downgrade.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with the account holder.
Our Sales team will contact her tomorrow to make arrangements for the downgrade.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Sept 2021, 16:22
Official
Good Day Rob L
We can confirm that an agent did get in contact with the account holder.
Our Sales team will contact her tomorrow to make arrangements for the downgrade.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with the account holder.
Our Sales team will contact her tomorrow to make arrangements for the downgrade.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***