KK
Ksherb K
1 reviews | Active since Sept 2022
07 Oct 2022, 16:56
Total disgrace - cancel my subscription ASAP
Double billing, matrix I understand you don't have clients but stop doing me bad
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Oct 2022, 10:01Good day Ksherb K,
Kindly provide alternative contact information or a preferred time that an agent may contact you.
There has been no double billing on your account, the payments submitted has been for the unpaid August 2022 subscription.
Assuring you of our best intentions at all times,
Customer Care Department
***
Kindly provide alternative contact information or a preferred time that an agent may contact you.
There has been no double billing on your account, the payments submitted has been for the unpaid August 2022 subscription.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Oct 2022, 10:01
Official
Good day Ksherb K,
Kindly provide alternative contact information or a preferred time that an agent may contact you.
There has been no double billing on your account, the payments submitted has been for the unpaid August 2022 subscription.
Assuring you of our best intentions at all times,
Customer Care Department
***
Kindly provide alternative contact information or a preferred time that an agent may contact you.
There has been no double billing on your account, the payments submitted has been for the unpaid August 2022 subscription.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
10 Oct 2022, 11:01Good day Ksherb K,
Kindly note that an agent has tried contacting you regarding your debit orders.
There were no double debits on your account. The resubmission of the debits were based on your reversal of the monthly payments.
Regards,
Customer Care Department
***
Kindly note that an agent has tried contacting you regarding your debit orders.
There were no double debits on your account. The resubmission of the debits were based on your reversal of the monthly payments.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Oct 2022, 11:01
Official
Good day Ksherb K,
Kindly note that an agent has tried contacting you regarding your debit orders.
There were no double debits on your account. The resubmission of the debits were based on your reversal of the monthly payments.
Regards,
Customer Care Department
***
Kindly note that an agent has tried contacting you regarding your debit orders.
There were no double debits on your account. The resubmission of the debits were based on your reversal of the monthly payments.
Regards,
Customer Care Department
***