GS
Gavin S

1 reviews | Active since Dec 2016

19 Dec 2022, 09:02

TOTAL CRAZINESS..NEVER EVER AGAIN!!!

If there was a ZERO rating or -10 rating l would choose it. I will never ever have anything to do with this company or it subsidiaries again. Once you sign you are in trouble. I sadly put one of their systems in a vehicle years ago. I sold the vehicle and closed my account. I have the email proof in writing...account closed owing zero and yet THEY STILL CONTINUE TO PHONE ME OVER AND OVER AND OVER saying l owe them R72. Phone calls even from private cell phone numbers.. BEWARE... IT'S A NIGHTMARE LIKE I HAVE NEVER IMAGINED.. All because they believe l still owe them R72. The email l have from them clearly shows nothing owing, horrific contract closed.. shame all for R72 ..

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 Dec 2022, 12:03
Official
Good day Gavin S,

Thank you for raising your concern and affording us the opportunity to assist.

We can confirm that credits have been requested for the incorrect billing on your account.

Regards,
Customer Care Department
***
GS
Gavin S's update19 Dec 2022, 16:21
Reviewer Update
Thank you responding so promptly. My apologies for such vocal rant. Massive pressure from mudslide damages, Dad and mom passing away, Squatters in my rental units and the the private cell phone call demanding R72...over and over for months..
When l see a r
GS
Gavin S's update19 Dec 2022, 16:22
Reviewer Update
When l see a reflection in my account, l will delete this rant. My apologies. Thanks for following up so fast.