TM
Takalani M
1 reviews | Active since Aug 2020
25 Jun 2022, 16:17
To join matrix tracking is very easy, but there is no way out once you have joined. You ll pay even after selling your car
Matrix tracking, i can confidentially say you are ****. Why make it so easy to join but to cancel contract becomes so impossible. Im still paying premiums for a car whi l have sold last year. When i call your department you just make your regular excuses. Why dont you have people who deal with cancellation of contracts?
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Matrix Vehicle Tracking's replyOfficial
27 Jun 2022, 09:08Good day Takalani M
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation case has been processed and settlement letter sent as unit is still in contract.
Cancellation will be done as soon as settlement amount has been paid.
Assuring you of our best intentions at all time.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation case has been processed and settlement letter sent as unit is still in contract.
Cancellation will be done as soon as settlement amount has been paid.
Assuring you of our best intentions at all time.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Jun 2022, 09:08
Official
Good day Takalani M
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation case has been processed and settlement letter sent as unit is still in contract.
Cancellation will be done as soon as settlement amount has been paid.
Assuring you of our best intentions at all time.
Regards
Customer Care Department
***
Thank you for taking our call and giving us the opportunity to assist with your query.
As discussed cancellation case has been processed and settlement letter sent as unit is still in contract.
Cancellation will be done as soon as settlement amount has been paid.
Assuring you of our best intentions at all time.
Regards
Customer Care Department
***