SMKD
Skhumbuzo Maceba Ka Dyakala
1 reviews | Active since Mar 2020
06 Jul 2023, 10:40
This guys are ***** they dont want to refund my written off car advance payment
October 2022 i bought 36 month contract for car track with matrix in advance,April 2023 my car was written off icancelled the policy with confirmation 13 May 2023 ,now when doing followup of my refund they are rude and also dont tell me when am i going to get my refund
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
06 Jul 2023, 14:52Good Day Skhumbuzo Maceba Ka Dyakala ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the request has been escalated to our Accounts Department and one of our consultants will be in contact with you shortly to assist with your inquiry.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply06 Jul 2023, 14:52
Official
Good Day Skhumbuzo Maceba Ka Dyakala ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that the request has been escalated to our Accounts Department and one of our consultants will be in contact with you shortly to assist with your inquiry.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
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Customer Care Department
***
SMKD
Skhumbuzo Maceba Ka Dyakala's updateReviewer Update
06 Jul 2023, 16:05I will waiting for them hope this time they will be able to assist since they were not
SMKD
Skhumbuzo Maceba Ka Dyakala's update06 Jul 2023, 16:05
Reviewer Update
I will waiting for them hope this time they will be able to assist since they were not
SMKD
Skhumbuzo Maceba Ka Dyakala's updateReviewer Update
10 Jul 2023, 09:52Am still waiting for your call
SMKD
Skhumbuzo Maceba Ka Dyakala's update10 Jul 2023, 09:52
Reviewer Update
Am still waiting for your call
Matrix Vehicle Tracking's replyOfficial
03 Aug 2023, 09:30Good Day Skhumbuzo Maceba Ka Dyakala ,
We confirm that our Credit Control Department has been in contact with you assisted accordingly.
Regards,
Customer Care Department
***
We confirm that our Credit Control Department has been in contact with you assisted accordingly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2023, 09:30
Official
Good Day Skhumbuzo Maceba Ka Dyakala ,
We confirm that our Credit Control Department has been in contact with you assisted accordingly.
Regards,
Customer Care Department
***
We confirm that our Credit Control Department has been in contact with you assisted accordingly.
Regards,
Customer Care Department
***