ND
Nolonwabo D
1 reviews | Active since Nov 2013
02 Nov 2021, 12:02
******* - won’t cancel my debit order
I have bee trying to cancel my contract and I keep getting ignored and my account is being debited. I have emailed several times . Mix telematics are a bunch of ****** Account number 935302
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Matrix Vehicle Tracking's replyOfficial
02 Nov 2021, 14:52Good Day Nolonwabo D
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Nov 2021, 14:52
Official
Good Day Nolonwabo D
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***