TM
Tatum M
1 reviews | Active since Jun 2018
03 Oct 2022, 09:17
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Sold my car about 3 months ago. Tried to cancel with them for the past 3 months but they continue to debit my account!!!!! Whenever I send an email, I get a "case number" and then nothing happens!!! I've spoken to numerous people from there and nobody seems to be capable of canceling the subscription!!! I am paying for a service that I am not even using, this is theft and a poor management system. This is the most frustrating company to sign up with. Do yourself a favor and steer far away!!! I want my money back!!!!
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Matrix Vehicle Tracking's replyOfficial
03 Oct 2022, 10:46Good day Tatum M,
Thank you for affording us the opportunity to assist with your query.
As per the conversation with the agent, the cancellation has been processed on your account and a credit note has been prepared for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your query.
As per the conversation with the agent, the cancellation has been processed on your account and a credit note has been prepared for the incorrect billing.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Oct 2022, 10:46
Official
Good day Tatum M,
Thank you for affording us the opportunity to assist with your query.
As per the conversation with the agent, the cancellation has been processed on your account and a credit note has been prepared for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your query.
As per the conversation with the agent, the cancellation has been processed on your account and a credit note has been prepared for the incorrect billing.
Regards,
Customer Care Department
***