Dvdw
Denise van der walt
1 reviews | Active since Dec 2018
03 Aug 2021, 09:47
*******!!!!!
*******!!!! They are very quick in the sales department to take your money but when it comes to cancellation they are *********** beyond words. I have been trying to cancel my tracking for more than a month now as I sold my vehicle. I had to email cancellations but never got a response. When I try to call them I am on hold for more than 20min. They keep on deducting money!!!!! Do not trust them.
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Matrix Vehicle Tracking's replyOfficial
03 Aug 2021, 13:36Good Day Denise V
We can confirm that an agent did get in contact with you and advised that a settlement amount needed to be paid to cancel as you are still in contract.
Arrangements have been made for a removal and refitting into new vehicle.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and advised that a settlement amount needed to be paid to cancel as you are still in contract.
Arrangements have been made for a removal and refitting into new vehicle.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2021, 13:36
Official
Good Day Denise V
We can confirm that an agent did get in contact with you and advised that a settlement amount needed to be paid to cancel as you are still in contract.
Arrangements have been made for a removal and refitting into new vehicle.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and advised that a settlement amount needed to be paid to cancel as you are still in contract.
Arrangements have been made for a removal and refitting into new vehicle.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***