ML
Mpho L

1 reviews | Active since Jul 2017

03 Mar 2025, 14:30

They need to train their staff how to answer phones and to help customers, I request my calls to be listened to my name is Mpho Laka ***

I have a tracker that was wrongly purchased to me I tried to cancel it but I never received any help till it was handed to collectors now I paid it it’s almost two weeks but the account is not yet updated, I tried to call them for days I have wasted lot of money their staff don’t even have telephone manners I can’t help

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Mar 2025, 18:04
Official
Good Day Mpho Laka 

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
 
Please anticipate feedback shortly.

Regards,
Customer Care Department
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