AV
Anton V

1 reviews | Active since Dec 2017

24 Oct 2018, 16:01

They ignore all emails/calls to customer care

Second time here, they do not respond to any emails, phone calls unless you get their attention on these kinds of platforms.

Mix Telematics, please get in contact with me.

Don't provide customer care contact details if you don't respond to them

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply24 Oct 2018, 16:26
Official

Dear Anton de Villiers

We thank you for your post and acknowledge the content thereof

I refer to our telephone conversation and confirm that a revised settlement letter has been forwarded to your email address

Please send us proof of payment in order for us to process your cancellation

Regards

Thato Mashimbye

Customer Care