They dont care about customer

Item: Matrix Vehicle Tracking
Rating: 1
Author: Tebatso N

Terribleservice being promised lies.since I am waiting for my refund as promised when I call I am being sent around . I hate these guys service for real

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

12 Aug 2025, 13:32

Good Day Tebatso Ntuli,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

***

Matrix Vehicle Tracking's reply12 Aug 2025, 13:32

Official

Good Day Tebatso Ntuli,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

***

Tebatso N's updateReviewer Update

12 Aug 2025, 14:02

Now my calls are just being placed on hold after hang up👲

Tebatso N's update12 Aug 2025, 14:02

Reviewer Update

Now my calls are just being placed on hold after hang up👲