They delight in blacklisting people without contacting their clients

After changing my banking details, Mix Telematrix handed me over to some debt collectors without contacting me, I paid the R2011.00 in June In July I tried to call them, after 20mins without a response,I hang up This past December, I got a call from MBB, I'm owing them again, with a threat I'll be blacklisted, which they are more than willing to do

Today, 3 Jan 2021, I finally got hold of a consultant, told I must pay over R2400, my call was forwarded to cancellation department, after 23mins, I'm told I must send an email,

Looks like their plan is working, delaying you until you give up, then boom, debt collectors, How then after paying the account in June,their tracker was not active?

Take it from me, if you have a plan to cancel this unit, have an hour to call and an hour free minutes or else you are doomed