TK
Themba K
1 reviews | Active since Jun 2015
30 Mar 2024, 13:20
They Blacklisted Me Without A Heads Up
It’s true, they’re evil. I switched banks, but encountered an issue when my new bank was unable to transfer my Mix Telematics debit order. Instead of Mix Telematics phoning me to rectify the debit order payment details, Mix Telematics Africa reported me to the credit bureau as a defaulter… a clean credit score of 700+ ruined for a mere R170.20 imagine! Thankfully, I’ve lodged a complaint with Experian, and will not give up. I also urge other victims of this evil to do the same. My initial 24 month contract with Mix Telematics is ending soon, I’ll be exploring alternative vehicle tracking service providers.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
04 Apr 2024, 15:26Good Day Themba Khanye
We confirm that Client Service Consultant has been in contact with you and the matter has been escalated to our Accounts Department for further investigation.
A consultant will provide you with feedback , please anticipate a call back shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Apr 2024, 15:26
Official
Good Day Themba Khanye
We confirm that Client Service Consultant has been in contact with you and the matter has been escalated to our Accounts Department for further investigation.
A consultant will provide you with feedback , please anticipate a call back shortly.
Regards,
Customer Care Department
***
