They are ripping my money for the unite that is not working properly

Item: Matrix Vehicle Tracking
Rating: 1
Author: Lefika M

Their service is poor They dont track your vehicle immediately They take time to respond My kombi was involved in an accident January and its march and I'm still paying for the unite that cant even traced I so wish i could turn the hands of time and use another tracking company

Helpful (0)

Replies (2)

Matrix Vehicle Tracking's replyOfficial

31 Mar 2020, 08:59

Good Day Lefika M

Thank you for taking my call.

As per our discussion we have logged a case for a consultant to contact you for a replacement unit.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply31 Mar 2020, 08:59

Official

Good Day Lefika M

Thank you for taking my call.

As per our discussion we have logged a case for a consultant to contact you for a replacement unit.

Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's replyOfficial

31 Mar 2020, 09:25

Good day Lefika M

We can confirm that our Repairs consultant did get in contact with you.

We will await your call back once the new vehicle has arrived.

Kind Regards,
Kaya Payi
Customer Care Department
***

Matrix Vehicle Tracking's reply31 Mar 2020, 09:25

Official