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Sherona S
1 reviews | Active since Oct 2018
04 Mar 2025, 10:12
These people Rob the elderly
These people are playing with me . Last month I put a review and my mom was promised payment at the end of February and she still hasn't received her refund.
Now, if she is not paid immediately I am opening a charge of theft as well as approach the ombudsman. They debit the money easily and quickly and when it's time to refund they are playing games.
I want her to be contacted and paid today
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
04 Mar 2025, 10:16Good Day Sherona Seeban
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply04 Mar 2025, 10:16
Official
Good Day Sherona Seeban
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
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Sherona S's updateReviewer Update
04 Mar 2025, 10:33She is not waiting another month. She must be paid immediately.
SS
Sherona S's update04 Mar 2025, 10:33
Reviewer Update
She is not waiting another month. She must be paid immediately.
Matrix Vehicle Tracking's replyOfficial
04 Mar 2025, 12:19Good Day
Thank you for the reply
The matter was escalated and we have credits in progress and it will be attended to.
Best Regards,Customer Care Team011 654 809
Thank you for the reply
The matter was escalated and we have credits in progress and it will be attended to.
Best Regards,Customer Care Team011 654 809
Matrix Vehicle Tracking's reply04 Mar 2025, 12:19
Official
Good Day
Thank you for the reply
The matter was escalated and we have credits in progress and it will be attended to.
Best Regards,Customer Care Team011 654 809
Thank you for the reply
The matter was escalated and we have credits in progress and it will be attended to.
Best Regards,Customer Care Team011 654 809
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Sherona S's updateReviewer Update
11 Mar 2025, 08:50You people are playing games with me. As per your last response 4th March 2025, credits were in progress. No payment has been received.
You have left me with no choice but to go the social media as well as saps route.
You have 24 hours to make payment to my mother and send pop. Failing which I will be contacting news outlets, social media, the ombudsman, as well as opening charges of theft against you.
I want you to call Me urgently
***
You have left me with no choice but to go the social media as well as saps route.
You have 24 hours to make payment to my mother and send pop. Failing which I will be contacting news outlets, social media, the ombudsman, as well as opening charges of theft against you.
I want you to call Me urgently
***
SS
Sherona S's update11 Mar 2025, 08:50
Reviewer Update
You people are playing games with me. As per your last response 4th March 2025, credits were in progress. No payment has been received.
You have left me with no choice but to go the social media as well as saps route.
You have 24 hours to make payment to my mother and send pop. Failing which I will be contacting news outlets, social media, the ombudsman, as well as opening charges of theft against you.
I want you to call Me urgently
***
You have left me with no choice but to go the social media as well as saps route.
You have 24 hours to make payment to my mother and send pop. Failing which I will be contacting news outlets, social media, the ombudsman, as well as opening charges of theft against you.
I want you to call Me urgently
***