DG
Danielle G
1 reviews | Active since Aug 2017
24 Dec 2024, 09:11
THEIVES THEIVES THEIVES. STAY FAR AWAY.
This business has now debited me twice off of my old banking details and my new one. Judging by my previous complaint and experience with absolutely no feedback or support I am quite possibly never going to see my R159.02 that they conveniently took twice because of *********** staff. I am so SICK OF MATRIX. Whatever you do, do not fall for their thieving business.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Dec 2024, 11:50Good day Danielle Giles
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Dec 2024, 11:50
Official
Good day Danielle Giles
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
DG
Danielle G's updateReviewer Update
28 Dec 2024, 12:05Please don’t talk nonsense. I’m still waiting for a call from someone higher up from 4 months ago. And still waiting for a supposed response for this. Quick to respond on hello Peter yet you don’t know how to pick up the phone. Another South African company with **** customer service.
DG
Danielle G's update28 Dec 2024, 12:05
Reviewer Update
Please don’t talk nonsense. I’m still waiting for a call from someone higher up from 4 months ago. And still waiting for a supposed response for this. Quick to respond on hello Peter yet you don’t know how to pick up the phone. Another South African company with **** customer service.