SM
Selby M
1 reviews | Active since Sept 2024
08 Sept 2024, 09:22
Their communication platform is very bad
I have been covered with matrix since 2018 for car track,my worry is the device battery is been long not working which means my tracker is also not working but I am paying them every month, I did reverse the debit order at some stage and they listed me as a bad customer.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Sept 2024, 19:30Good Day Selby Makhubele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Sept 2024, 19:30
Official
Good Day Selby Makhubele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***