gM
glenda M
1 reviews | Active since Mar 2015
08 Apr 2026, 07:28
Theft!!
I requested for cancelation for their service and it is as if I'm speaking to a wall I was told I needed to pay them R1000 in order for them to cancel my contract. When I asked where that was stipulated in my contract I mysteriously stopped getting responses from them. I just saw my bank account ad yet again the debit order has gone off. I emailed them again 2 days ago ad no response.. I do not even own a car anymore, yet I'm paying for a tracking system which I'm not even sure even exists. This is such ********* operation and when they want you to join they pretend to be so kind and professional, yet they are now technically taking money from me against my will. Purely disgusting
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Matrix Vehicle Tracking's replyOfficial
08 Apr 2026, 09:35Good day Ms Mathou,
Thank you for your review.
As per the terms of your contract with us, an early termination settlement amount is payable, as this is a 36‑month agreement. The relevant department will contact you shortly to advise on the applicable settlement fee for the current month.
We trust this addresses your query. Should you require any further assistance, please do not hesitate to contact us via e‑mail or by sending us an inbox message on Facebook.
Have a great day.
Kind regards,
Customer Care Department
***
Thank you for your review.
As per the terms of your contract with us, an early termination settlement amount is payable, as this is a 36‑month agreement. The relevant department will contact you shortly to advise on the applicable settlement fee for the current month.
We trust this addresses your query. Should you require any further assistance, please do not hesitate to contact us via e‑mail or by sending us an inbox message on Facebook.
Have a great day.
Kind regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Apr 2026, 09:35
Official
Good day Ms Mathou,
Thank you for your review.
As per the terms of your contract with us, an early termination settlement amount is payable, as this is a 36‑month agreement. The relevant department will contact you shortly to advise on the applicable settlement fee for the current month.
We trust this addresses your query. Should you require any further assistance, please do not hesitate to contact us via e‑mail or by sending us an inbox message on Facebook.
Have a great day.
Kind regards,
Customer Care Department
***
Thank you for your review.
As per the terms of your contract with us, an early termination settlement amount is payable, as this is a 36‑month agreement. The relevant department will contact you shortly to advise on the applicable settlement fee for the current month.
We trust this addresses your query. Should you require any further assistance, please do not hesitate to contact us via e‑mail or by sending us an inbox message on Facebook.
Have a great day.
Kind regards,
Customer Care Department
***