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Pertuniah M

1 reviews | Active since Aug 2018

28 Sept 2018, 08:40

The worst service I've ever experienced

This company is the worst now they don't want to cancel my tracker they said I must give a notice again wich I already did a month ago n there was an agreement to say it will be canceled they still want to deduct from my bank account but they said I'm on cash I don't owe them anymore. I am tired of this people now I will have to keep reversing the debit order.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply28 Sept 2018, 09:57
Official

Good day Mphulufhedzeni Ramadwa

Thank you for your post and allowing us to speak to you.

As per discussion with our Cancellations Department, the month of October was the notice period month and hence there was still a debit order that was due.

We therefore advise that your query has been resolved.

Kind regards

Thato Mashimbye

Customer Care