The WORST SERVICE EVER

<p>I have had matrix for almost 2 years now..all this time i thought everything was fine.to my suprise i decided to press the panic button on my remote oneday...suprisingly no one called me back...i only realized moths later that there actually has been no communication between myself and the tracker..i decided to call and enquire only to find that apparently some "cable is broken"hence my car doesnt communicate with the tracker....nontheless the person who was helping me promised to resolve the matter and reduce my premiums.(cleary i had been paying for nothing).a dispute was opened and closed without resolving anything....i received an e-mail that my dispute has been resolved..no one ever called me back to sort out anything untill today</p>