THE WEAKEST COMPANY I’VE EVER SEEN !!!!

The service is extremely poor !!!!!!!!!!! I’ve canceled the tracker back in 2019 and after going through my bank statements saw that it was never canceled!!!!! MiX telematics have been taking money out of my account since 2019 after I canceled!!!!! When I called to cancel again in 2021 they told me I had to pay an outstanding amount due to early cancellation, WHAT!!!!!!! Then they made things worse, the lady on the phone realised that I wasn’t suppose to be paying tells me that this product should have been canceled but wasn’t… she the. Advised me that it’s now cancelled and drops the line, really??????? After this happens I cancel the debit order with my bank and a week later I get a call from miX telematics again only this time telling me that I’m behind on payments!?!?!?! I don’t want your product or products ever!!!! This this was then somehow sent to another department who demanded the money which effected my credit score as it was put through as a failed payment, so not only did miX Telematics take my money that they were never authorised to take but they negatively impacted my credit score. If you are reading this DON’T USE THIS COMPANY (miX Telematics) everything they do is poor quality or no quality at all !!!!!

I’ve sent you guys multiple emails without any response or a call, this doesn’t stop here. I want my money from all the debit orders that was unauthorised and I want you to fix my credit score!!!! I will be moving forward legally should my request not be met. I am truly ashamed to that I made a choice to join your weak ass company !!!!