AA
Ayanda A

1 reviews | Active since Jul 2025

02 Jul 2025, 05:27

The service is very ...

The service is very bad😭😭

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Jul 2025, 08:02
Official
Good day Ayanda

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Jul 2025, 09:54
Official
Good day  Ayanda

Thank you for the submission. 

Please be aware that, according to your discussion with one of the consultants, You have entered into a 36 months contract with Matrix and early termination is subjected to a settlement fee.

An email has been sent requesting the required information for further assistance. 

Regards 
Customer Care Department
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